Shepherd's Pub at 8 West Mill Street, Elora, Ontario N0B 1S0

Full information about Establishment and bar Shepherd's Pub at 8 West Mill Street, Elora, Ontario N0B 1S0

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Types:
Establishment   Bar  

Phone number:
+1 519-846-5775

Address:
8 West Mill Street, Elora, Ontario N0B 1S0
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Website:
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Reviews

  • Graham Pelley
    26.10.2018
    ★ ☆ ☆ ☆ ☆
    Service was horrendous. We waited 50 minutes from the time of placing our order to getting our food. Our server (who later said "right here" when I asked to speak to the manager) was completely avoiding us because she knew our food was taking an unacceptable amount of time.

    I know it was busy - that's never an issue for me. If drinks and food are a bit slow and the restaurant is packed I have no issue waiting a little longer. What I take offence to is a complete lack of regard for guests. It was clear that we have 3 children under 5 years old. How about mentioning that your kitchen is unable to handle the current volume of guests in your restaurant and it may take close to an hour for our food.

    We were also never offered a second drink (we ordered Caesars which were delicious).

    Food was really good - kids had grilled cheese, my wife and I split a burger and Nachos. The burger is homemade and seasoned and grilled nicely.

    Bill was brought to table without so much as an apology....I don't need any money off - just own up to your mistakes.

    Won't be back.
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